Health and Welfare Contacts
The health of our members has always been a priority. Now, you can find everything you need to answer your questions about your plan right here!
Tri-State Health and Welfare (Southern Territory)
Toll-Free Phone: - 1-800-228-7484
Fax: 856-793-3100
Phone Extension Directory
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1-800-228-7484 Ext. 2512
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1-800-228-7484 Ext. 2351
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1-800-228-7484 Ext. 2502
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1-800-228-7484 Ext. 2504
Tri-State Health and Welfare Office Location
27 Roland Avenue, Suite 100
Mount Laurel, NJ 08054
Toll-Free Phone: - 1-800-228-7484
Fax: 856-793-3100
For Rite Aid Members
Rite Aid Benefits Office - 1-888-468-4356 Ext. 5021
Independence Contact Information
(For UFCW 360 North Members Who Switched From MagnaCare Effective Jan. 1, 2022 )
For those members whose medical plan coverage is moving to Independence effective January 1, 2022, see below for Independence contact information.
Telephone: 1 (844) 864-4352 (customer service)
Telephone: 1 (800) 810-BLUE (find a network provider)
Website: www.MyIBXTPAbenefits.com
From your computer, laptop, or tablet – visit myibxtpabenefits.com
Choose Register at the top of the page or click the Registration box and create your user account.
ID card: View or Print.
App: MyibxtpaBenefits
Claims Address: Independence Administrators - P.O. Box 21974 Eagan, MN 55121 Payer ID# 54763
When contacting Independence, the Group Name is UFCW Local 360 Health Fund.
Should you need to contact the Fund Office call, 1 (973) 299-6700.
To obtain precertification of medical services, please contact Patient Care Management: 1-888-234-2393
Mental Health Care Resources
New Jersey:
NJ Mental Health Cares: Talk to a trained counselor about how to get help for mental distress:
Call 1-866-202-4357Crisis
Text Line: Text a trained counselor, 24/7:
Text “NJ” to 7417412nd Floor: 24/7 support for youth: 1-888-222-2228
NJ Domestic Violence Hotline - Residential services, safety planning and case management, legal advocacy and accompaniment, counseling and support. Call: 1-800-572-(SAFE)7233
National DV Hotline - 1-800-799-7233 or text “LOVEIS” to 22522
NJ SA Hotline - Counseling and support, Legal advocacy and accompaniment, Sexual assault nurse examiner (SANE) program. Call: 1-800-601-7000
National SA Hotline - 1-800-656-HOPE (4673) or live chat at https://hotline.rainn.org/
Pennsylvania:
PA Support & Referral Helpline: 1-855-284-2494 (TTY: 724-631-5600)
For PA residents struggling with anxiety or overwhelming emotions due to COVID-19. The helpline is available 24/7 to listen to Pennsylvanians and refer them to community-based resources that can further help to meet individual needs.
National Suicide Prevention Lifeline: 1-800-273-TALK (8255)
Línea Nacional de Prevención del Suicidio: 1-888-628-9454
Crisis Text Line: Text "PA" to 741-741
Veteran Crisis Line: 1-800-273-TALK (8255)
Disaster Distress Helpline: 1-800-985-5990PA Drug and Alcohol Support Programs Call: 1-800-572-7233
Domestic Violence Hotline: 1-800-799-7233 or text “LOVEIS” to 22522